Return and Exchange :

You can exchange your purchased product from any Artisan showroom within 10 (ten) days and refund it within 3 (three) days.

The conditions will be applied as below :

  • The tag should not be removed.
  • Bring the invoice with you.


Delivery Timeline :

The conditions will be applied as below :

  • Inside Dhaka – Next Day Delivery
  • Outside Dhaka – Takes 2-3 Working Days to be Delivered.

Free Alteration Service :

Artisan outfitters has been providing free alteration service for the convenience of honorable customers for a long time. Enjoy your shopping with Artisan , and get free alteration of your purchased product.

No Change/Refund Items :

Undergarments, Scarf, Shawl, Cap, Leather Item, Accessories (Belt/Wallet/Ladies Purse/Men’s Bag),  Tie, Socks, Blazer/Suit & Vest.